Help - FAQ
- I am being asked to age verify, why and what are the implications?
- I have uploaded the verification documents but am still not verified.
- I want to verify myself but don't have a Passport
- I'm having issues uploading my documents
- What Are The Requirements For Verification Photos?
- Why Can't I Show My Verification Photo Anymore?
- I am getting messages I have not asked for.
- I have deleted the SMS credits I received
- I haven't received my SMS confirmation of bookings in time and as a result have missed bookings.
- My Network Provider isn't an option (for Mobile Verification)
- The client has confirmed the Phone Chat booking but I do not have the credits
- How can I contact Providers by SMS?
- How can I be included in the search for Face Pictures in Private Galleries?
- How do I access a Private Gallery album using a PIN number?
- How do I manage the New Picture Alert email notifications?
- How do I upload images to my profile from the WebApp?
- How do I upload images to my profile?
- I get an error message when trying to upload images
- Field Reports FAQs (for Offering Services)
- How / where do I advertise my availability?
- How can I become Member/Group of the Day on the Home Page?
- How can I stop my email becoming unverified on a regular basis?
- How do I add my details to the Alternative Section?
- How do I keep my phone number anonymous for Phone Chat?
- Another member has copied the entire text of my profile
- How do I report a fake or duplicate profile?
- How do I report an Underage member?
- I have received an email from you regarding a dispute. I want to dispute this claim.
- I wish to complain about a member abusing/harassing me outside the AdultWork.com communication system
- How do I view, respond or dispute feedback?
- AdultWork Notifier not working
- Country setting has changed on the Web App – can you change it for me?
- DirectCam / JustCamIt – "Banned" Message
- I am getting a message about disallowed words in my profile details/description
- I am getting a message saying I am not entitled to change my country.
- I am having problems with the 'Add Gallery' or 'Add to Private Gallery' pages
- How Does VAT Apply To Site (Admin/Advisor/Facility) Fees?
- How/Where Does VAT Apply To Members Seeking Services?
- I Already Registered My VAT Details Years Ago, Why Do I Need To Do It Again?
- I Can't Spend Credits, Being Redirected To 'Where Are You?' Page
- I Don't Earn Enough To Meet The VAT Threshold, Why Am I/My Customers Paying It?
- I'm Being Charged The Wrong VAT Rate
- Has my login details been exposed in a hack?
- How to avoid being a victim of phishing attacks
- How to avoid non-genuine advertisers
- I don't want the "Share" link on my profile. (Twitter, Facebook etc.)
- I have been the victim of abuse when meeting someone from the Site.
- I have met someone who I believe was trafficked
- How can I see which days I've paid to be featured?
- How can I see which days I've paid to be featured?
- How do I show my phone number on my profile? What are the advantages?
- I have paid to be Available Today but I'm not showing
- What is the Telephone Directory? How do I subscribe/unsubscribe?
- Can I pay by SMS for Phone Number Display or Other Services Display?
- How can I track my orders from the Sex Shop?
- How long does my order take to be delivered from the Sex Shop?
- Sex Shop Returns Policy
- What do I do if my sex shop order has not arrived, is wrong, incomplete, faulty etc?
- How do I enter the delivery method for an item I have bought/won?
- Marketplace will be closing on 28 February 2023
- How do I stop someone from emailing/booking me?
- Can I turn the Available Today function off during the course of a day?
- Can I view email history for any specific members?
- Coronavirus (COVID-19) & AdultWork.com
- How do I leave a rating/feedback for another member?
- How do I stop notification emails being sent to me?
- DirectCam Broadcaster Troubleshooting for Offering Services Members
- DirectCam Broadcaster Requirements for Offering Services Members
- DirectCam Troubleshooting for Seeking Services members
- DirectCam Requirements for Seeking Services Members
- How to allow permissions in the browser when prompted
- Lovense Integration
- Client Connections – FAQs for Service Seekers
- How can I suggest a Flirt/Proposal?
- How do I view my feedback/ratings on the Web App?
- I don't want to show my face on the Site
- Someone who booked/subscribed recently is not appearing in my Client Connections
- What is the AdultWork.com Shared Revenue Programme?
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